Measuring Institutional Change Across Diverse Hispanic-Serving Institutions (HSIs)
This NSF-funded workshop series brought together over 30 HSI scholars and practitioners from around the country to develop a new set of metrics for servingness. The metrics can be used to assess change throughout the university structure related to institutional domains including and beyond student success, acknowledging that effective change in student outcomes is not independent of how change occurs throughout the institutional environment. These metrics also recognize that HSIs are not diverse and each has complex intersectional institutional identities which impact how institutional structures and outcomes are transformed. The domains includes:
- Student success
- Institutional success
- Faculty Success
- Community engagement
- Research, scholarship, and creative activity
The full report includes detailed chapters listing hundreds of potential metrics categorized in the above domains, with descriptions of best practices for collecting pertinent institutional data.
The Executive Summary provides an overview of each report section, listing the general categories of metrics and data that might be used to measure servingness in each domain.
Article about this project in Change: The Magazine of Higher Learning (open access)
Beth Mitchneck, John S. Crockett, Marla Franco, Anne-Marie Núñez & Barbara Louise Endemaño Walker. (2023). Assessing Institutional Change Toward Servingness in Hispanic-Serving Institutions, Change: The Magazine of Higher Learning, 55:6, 37-45, DOI: 10.1080/00091383.2023.2263192.